Shipping policy
Shipping Policy
At Estilosi, we work to process and ship your order as quickly as possible.
Order Processing
All orders are processed within 3-5 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is shipped, you will receive a tracking number via email.
Shipping Locations
We currently ship to:
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Puerto Rico
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United States
If you are located outside these regions, please contact us before placing an order.
Shipping Times
Estimated delivery times may vary depending on your location and the shipping carrier.
Typical delivery times:
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Puerto Rico: 7-10 business days
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United States: 7-10 business days
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, or holidays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Lost or Delayed Packages
Estilosi is not responsible for delays caused by shipping carriers. However, if your package is lost or significantly delayed, please contact us and we will assist you in resolving the issue.
Incorrect Shipping Address
Please ensure that your shipping address is correct when placing your order.
Estilosi is not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the item and packaging so we can assist you.