Refund policy
Return & Exchange Policy
At Estilosi, we want you to love your purchase. If for any reason you are not completely satisfied, we are happy to assist you with an exchange or store credit.
Returns & Exchanges
You may request a return within 7 days of receiving your order.
Items may be exchanged for:
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Another item
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Store credit
Refunds to the original payment method are not available.
Conditions for Returns
To be eligible for an exchange or store credit, items must:
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Be returned within 7 days of delivery
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Be unworn, unused, and in original condition
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Have all original tags attached
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Be free of perfume, makeup, stains, or damage
Items that do not meet these conditions may not be accepted.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
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Sale or discounted items
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Accessories
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Items marked Final Sale
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
We recommend using a trackable shipping service, as Estilosi is not responsible for lost return packages.
Store Credit
Once your return is received and inspected, store credit will be issued via email. Store credit can be used for any future purchase on www.estilosi.com.
How to Request a Return
To start a return or exchange, please contact us at:
Email: estiloinfo.shop@gmail.com
Include:
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Your order number
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The item you wish to return
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The reason for the return
Our team will guide you through the next steps.